BC Home Maintenance Plans — Every Season, Handled

Every equipment manufacturer in the home-services trade — furnace, air conditioner, heat pump, water heater — conditions its warranty on the same word: annual. Annual service, documented, by a licensed professional. Most homeowners intend to and then intend to again the following October, and the intention quietly expires somewhere between the September rains and the first cold snap. A maintenance plan is intention turned into infrastructure: the booking happens, the report lands, the history accumulates, and the machine that heats or cools your house enters each season measured instead of assumed.

Ours comes in three tiers — Essential at $199, Comfort at $299, Total Home at $449 — and every tier is built from the same published services our city pages price individually: the $129 furnace tune-up with combustion analysis, the $129 cooling tune-up with coil cleaning and charge verification, the $149-$220 water heater flush and anode service. The membership is not a different product; it is the same product, scheduled, discounted, and documented as a habit instead of an event.

Explore the city-level detail on the heating, cooling and water heater hubs, or skip ahead to joining below. Questions first? Send a message or call 604-615-2212 — and members with an active emergency always call the 24/7 line.

The heating visit (fall)

The full $129 furnace tune-up scope, done in sequence: burner and heat exchanger inspection, combustion analysis with printed numbers, CO testing at flue and registers, igniter and flame sensor testing, gas valve and manifold pressures, blower and capacitor checks, condensate service, filter and static pressure, and the written report that keeps the manufacturer warranty enforceable. Members book September's calendar; non-members book what remains of it.

The cooling visit (spring)

The full $129 AC and heat-pump cooling scope: condenser and evaporator coil cleaning, refrigerant charge verification, run capacitor and contactor testing against rating, blower wheel inspection, condensate flush and pan treatment, thermostat calibration and schedule review, and the temperature-split test that documents delivered capacity. The report lands before the first heat wave, not after it.

The plumbing & water heater visit (Total Home)

The $149-$220 flush and anode service plus the whole-home plumbing check: water heater combustion or element testing, TPR valve function, shutoff exercise (the seized valve that turns emergencies into floods), fixture and supply inspection, visible leak survey, main valve location confirmed and tagged, and the winterization list — exterior bibs drained, crawlspace runs inspected, insulation gaps flagged. The visit that quietly prevents the 2am call.

The report, every time

Every plan visit ends the same way: findings in writing, readings recorded, photos where they matter, and the trend lines against last year's numbers. The report is the product. It is what a warranty claim asks for, what an insurer wants with a water-damage file, what a buyer's inspector respects, and what next year's technician measures against. Members retrieve any report from any year in one phone call.

The warranty clock you cannot see

A furnace warranty is a promise with a condition attached — annual professional service, documented — and the condition is enforced precisely when you need the promise most: the heat exchanger claim in year nine, the compressor claim in year seven. Plan members meet the condition automatically. The claim becomes a phone call instead of a denial letter, and the stored readings are the difference between the two.

The seasons are getting less polite

The regional maintenance calendar used to be a furnace tune-up and good intentions. Now it is a fall heating visit before the first outflow, a spring cooling visit before the first heat dome, and — on the Total Home tier — a winterization check before the freeze that finds every unheated cavity. The equipment has not changed; the weather around it has, and the plan is how a household keeps pace without thinking about it.

Small findings, cheap fixes

The most valuable line on a plan report is usually the smallest: the capacitor reading 12% under spec, the anode two seasons from spent, the condensate line running slow. Each is a minor correction in season and a major repair out of one — and members get the finding while it is still the former. That is the entire mechanics of 'a well-maintained home costs less' reduced to a calendar.

“Six years of scattered HVAC invoices, then one membership. The techs arrive knowing our system's history because it is literally stored — last year's combustion numbers are on their tablet when they walk in. It feels less like hiring a contractor and more like having a family physician for the house.”

“The priority booking is the whole product: our May cooling slot and September heating slot book before the rush, every year, without me thinking about it. When the capacitor died in July, the repair came with 15% off and the report updated itself. Should have joined years earlier.”