HVAC Services in Burnaby

This page is the hub for every HVAC service we run in Burnaby. Furnace repair and replacement, air conditioning service and installation, cold-climate heat pumps with CleanBC rebate paperwork, boiler and radiant service, water heaters, and genuine 24/7 emergency dispatch all live one click from here. Start with the service you need in the grid below, or read on for how Burnaby’s climate and housing stock change the way an HVAC company should work.

Climate-wise Burnaby sits a notch warmer than the valley and a notch cooler than the water, but the South Slope grades and hillside lots create their own conditions — cold air pools at the bottom of terraced yards, and equipment often sits a level below the rooms it serves. Furnaces in sixty-year-old bungalows are now on their second or third replacement cycle, and the original ducts underneath them decide whether cooling is a simple add or a ductless conversation. Our routes run Capitol Hill to Edmonds daily, with tower strata calls and single-family work on the same board.

Since 2010, BC Home Service has completed more than 12,000 jobs across Metro Vancouver, with Burnaby consistently among our heaviest service files. Every era of house is in the same dispatch book, and the $199 a year maintenance plan keeps the busiest of them ahead of the season. For the parent service overviews, see the heating and furnace services and cooling and AC services pages.

Post-war bungalows and ranchers with sixty-year-old ducts

North Burnaby, Capitol Hill, Burnaby Heights and Lochdale are filled with post-war bungalows built between 1945 and 1965, and the decades of ranchers that followed across the South Slope carry the same signature: original sheet-metal ductwork that has never been sealed, sized for heating-only thinking in an era when nobody cooled a house in BC. Those ducts decide everything — whether central AC is a $3,800 add or a ductless job instead — so we measure static pressure and airflow before we quote anything. A furnace replacement in a Burnaby rancher is easy; making the whole house comfortable in July is a ductwork conversation, and we have it honestly. The ductless versus central AC comparison walks through the same decision with real prices.

Towers and townhouses: the strata era

Metrotown, Brentwood and Edmonds have transformed from sixties commercial strips into some of the region’s densest condo corridors, and that work runs on paperwork as much as wrenches: strata permission forms, proof of insurance, scheduled elevator bookings and noise windows for anything touching common property. Heat pump condensers on balconies, ductless heads in townhouse additions, fan coils and thermostat upgrades in older apartment buildings — we carry the documentation property managers ask for, and we book the access before the truck rolls. Single-family streets five minutes from those towers still run 1960s furnaces, and our routes cover both in the same day.

Slope lots, long line-sets and cold-air pooling

Burnaby is built on a hill between Burrard Inlet and the Fraser, and the South Slope grades mean many homes sit on terraced lots with equipment positioned a level below the rooms it serves. That geography shows up in HVAC work as long refrigerant line-sets, condensate pumps lifting where gravity will not cooperate, and cold-air pooling in yards that sit a full storey below the street. We plan for it: pumps sized for the lift, line-sets within manufacturer length limits, and condenser pads set level on sloped ground so compressors do not drink their own oil. Homeowners weighing a full replacement should start with the furnace repair versus replacement decision guide and the regional service areas overview.

The $89 diagnostic, in sequence

Modern furnaces, ACs and heat pumps refuse to run when any safety device in the chain objects, so the diagnostic works that chain in order: verify the complaint under real running conditions, then measure the electrical circuit, the refrigerant or combustion side, and the airflow path against what the nameplate says each should be. On a 1968 North Burnaby bungalow the answer is often a $180 part in a furnace worth one more season; in a Brentwood tower suite it is more likely a control, condensate or sensor issue. The fee is credited in full to any repair you approve, so diagnosis never costs extra.

What every HVAC visit includes

• Full fault isolation across heating, cooling and controls
• Combustion analysis and CO safety check on gas equipment
• Refrigerant charge and pressures measured against nameplate
• Airflow, filter and blower condition assessment
• Condensate line and pan check — a top Burnaby leak cause
• Repair-versus-replace math with real SEER2, AFUE and rebate numbers
• One flat-rate written quote, approved before work starts
• Photos and documentation for warranty, strata and insurer files

Manual J sizing — measured, never guessed

Every replacement quote we write in Burnaby starts with a Manual J load calculation — the industry-standard, room-by-room measurement of heat loss and heat gain that sizes equipment to the house actually standing there, not to a 1965 rule of thumb. It matters double here: a post-war bungalow with original windows and a seventies rancher with an addition have wildly different loads on the same street, and oversized equipment short-cycles while undersized equipment never catches up. Manual J is also what rebate programs expect to see attached to a fuel-switch application, and it is included with every installation quote we write.

The problems Burnaby systems actually present

The problems Burnaby systems actually present: bungalow furnaces fail on ignition parts after decades of service, rancher AC additions fight undersized original ducts, and tower fan coils clog their condensate paths quietly above the ceiling. South Slope slope lots add condensate pump failures to the list every winter. The dedicated Burnaby furnace repair page and Burnaby AC repair page detail each failure pattern, prices included.

Combined CleanBC Better Homes, BC Hydro, FortisBC and municipal top-ups can reach $16,000 for cold-climate heat pumps in 2026, and we complete the paperwork, including the pre- and post-install EnerGuide evaluations by a licensed energy advisor. For a Burnaby rancher whose ducts pass the airflow test, a ducted heat pump replaces the furnace and adds cooling in one project, with the rebate subtracted before financing is even discussed. Post-war bungalows with 100-amp services usually accept a ductless retrofit without panel work — we verify with a load calculation, not an assumption. The full CleanBC rebate guide lists every program and top-up.

The calendar is a pricing instrument. Book furnace tune-ups in September and AC service in May, while schedules are open. Book replacements and ductless installs in late spring — not the middle of a heat warning or a February cold snap, when repair triage takes every van. Homeowners who pre-season their HVAC rarely meet us at 2am; the ones who skip it meet us in January and July, which we handle, but would rather not. Payment plans for larger projects live on the financing and rebates page.

“BC Home Service fixed our furnace on the coldest night of the year. They answered the phone at 11 PM, arrived within 30 minutes, and had us warm by midnight. Professional, honest, and incredibly fast. Will never use another company.”

“Our heat pump installation qualified for $8,400 in CleanBC rebates — BC Home Service handled ALL the paperwork. I didn’t have to lift a finger. The system is incredible. Best home improvement decision we’ve made.”